Case Study 3: Specialist Dermatology Practice Development & Commissioning

Brisbane Multi-Specialist Practice Establishment

Project Overview

Comprehensive development and commissioning of a modern dermatology practice in Brisbane, designed to accommodate four dermatologists with dedicated consulting and procedure spaces.

Facility Specifications

• 5 consulting rooms
• 2 procedure rooms
• Reception and waiting area
• Staff facilities
• Electronic Medical Records Procurement
• Sterilisation area
• Treatment preparation spaces

Scope of Services Delivered

Practice Design & Construction Management

• Site selection and lease negotiation
• Architectural brief development
• Design review and optimisation
• Construction tender management
• Fit out project management
• Council and regulatory approvals- liaised with Architects
• Medical facility compliance requirements

Medical Equipment & Technology

• Equipment needs analysis and specification
• Procurement of specialised dermatology equipment
• Treatment room setup
• Sterilisation equipment installation
• IT infrastructure implementation
• Practice management software setup
• Telecommunications system installation
• Security system implementation

Operational Setup

• Medicare provider number registration
• Practice policies and procedures
• Clinical protocols development
• Inventory management systems
• Appointment scheduling system setup
• Document management systems

Staffing & Recruitment

• Staffing model development
• Position descriptions
• Recruitment campaign management
• Staff selection and interviewing
• Employment contract development
• Staff orientation program
• Training program development

Business Systems

• Practice management software implementation
• Financial systems setup
• Banking arrangements
• Medicare online claiming setup
• Electronic health record system
• Reporting systems development
• KPI framework establishment

Marketing & Launch

• Brand development
• Website design and implementation
• Referral network development
• GP communication strategy
• Marketing collateral development

Project Timeline

• Planning Phase: 8 weeks
• Construction & Fit out: 16 weeks
• Systems Implementation: 4 weeks
• Staff Recruitment: 6 weeks
• Commissioning: 2 weeks
• Total Project Duration: 26 weeks



Key Outcomes

• Successfully opened on schedule
• Full patient booking capacity achieved within 3 months
• Efficient workflow systems implemented
• Strong referral network established
• Positive patient feedback
• Meeting revenue targets
• Optimal staff satisfaction

Financial Metrics

• Project delivered within budget
• Practice achieving revenue targets
• Return on investment timeline met
• Operational costs within projections

Ongoing Support

• Post-opening support for 6 months
• Systems optimisation
• Staff training refinement
• Operational fine-tuning
• Performance monitoring