Frequently Asked Questions

Accreditation & Compliance

Q: Which accreditation standards apply to my facility?
A: Different standards apply based on your facility type:

  • Hospitals (public/private): NSQHSS Standards
  • Day/Short Stay Hospitals: NSQHSS Standards
  • Dental Practices: National Safety and Quality Primary and Community Healthcare Standards (NSQPCHS)
  • GP Practices: RACGP Standards (incorporating NSQHSS)
  • Specialist Practices: Not mandatory however we create quality management systems based on the NSQHSS.


We guide you through the specific requirements for your facility type.


Q: How do you help with accreditation preparation?
A: Our support is tailored to your facility type:

  • Hospitals: Comprehensive NSQHSS risk assessment, implementation and maintenance
  • Day and Short Stay Hospitals: Comprehensive NSQHSS risk assessment, implementation and maintenance
  • Dental Practices: National Safety and Quality Primary and Community Healthcare Standards (NSQPCHS)
  • GP Practices: RACGP Standards preparation
  • All Facilities: Quality management systems and risk frameworks
  • Private Hospital and Practice Establishment & Development


Q: How long does it take for a feasibility study?

A: Timelines vary however we usually up to 4-6 weeks pending complexity of the project.


Q: How long does it typically take to establish a new healthcare facility?
A: Timelines vary by facility type:

  • GP Practice: 3-4 months
  • Specialist Practice: 4-6 months
  • Day & Short Stay Hospital: 6-9 months (from site selection)
  • Dental Practice: 3-4 months (from site selection)
  • Integrated Health Centre: 6-12 months (from site selection)


Q: What's involved in expanding my current facility?
A: We assess:

  • Current accreditation requirements
  • Space and design requirements
  • Equipment needs
  • Staffing requirements
  • Financial modelling
  • Regulatory compliance


Technology & Digital Health

Q: How do I choose the right practice management software?
A: We evaluate based on:

  • Facility type and size
  • Specialty requirements
  • Integration needs
  • Reporting requirements
  • Budget considerations


Operational Management

Q: What staffing mix do I need?
A: Recommendations based on:

  • Facility type and services
  • Accreditation requirements
  • Patient demographics
  • Operating hours
  • Service complexity


Financial Management

Q: How can I improve facility profitability?
A: We analyse:

  • Revenue cycles
  • Medicare/private billing
  • Operating costs
  • Resource utilisation
  • Service mix
  • Growth opportunities


Facility Design & Renovation

Q: How do you ensure compliance in facility design?
A: We incorporate:

  • Relevant accreditation standards
  • AS 5369:2023 requirements for CSSD
  • Infection control requirements
  • Safety standards
  • Workflow optimisation


General Services

Q: What ongoing support do you provide?
A: Tailored support including:

  • Mentoring with management
  • Regular compliance reviews
  • Quality system maintenance
  • Accreditation preparation
  • Operational optimisation
  • Staff training


Q: How do you charge for your services?
A: Options include:

  • Project-based fees
  • Monthly retainer
  • Hourly consultation
  • Custom packages based on facility needs


Q: What makes your healthcare advisory service different?
A: Our unique advantages:

  • Executive healthcare leadership experience
  • Certified practice management expertise
  • NSQHSS Accreditation / ISO /NDIS auditor qualifications and 15+ years of experience
  • Comprehensive service offering
  • Proven track record across all facility types


Need More Information?

Contact us to discuss your specific facility requirements:
📞 1300 737 891
📧 admin@healthcareadvisory.com.au
🌐 Book a no-obligation consultation to discuss how we can support your healthcare facility's success.