Wendy Webster
Chief Operating Officer | IPC Consultant | Registered Nurse (Former DON)
Corporate Finance/Organisational Change Management Specialist,
Certified NSQHSS, ISO, NDIS Auditor
G.Dip. Practice Mgt, G.Cert IPC, GAICD
About WENDY
With over 25 years of executive healthcare leadership, Wendy is a distinguished consultant whose career spans senior roles, including Chief Operating Officer and Director of Nursing across Australia's healthcare sector. Her comprehensive understanding of economic, social, and regulatory frameworks has guided the successful establishment of day hospitals, specialist clinics, and private hospitals.
With a diverse background as a Registered Nurse, certified NSQHSS/ISO 9001:2015/NDIS auditor, and Infection Prevention and Control (IPC) Consultant, combined with executive leadership experience, Wendy offers valuable insights into healthcare facility development. Her comprehensive expertise in operations, financial governance, and specialised training in operating theatres and Central Sterilisation Services allows her to deliver innovative, holistic healthcare consulting. Her proven track record in executive roles ensures her strategies are practical, effective, and tailored to meet clients’ needs.
Wendy's extensive expertise in governance, strategic planning, and operational management consistently drives organisations toward superior risk mitigation and operational excellence. She has a proven track record of guiding healthcare organisations to achieve full compliance with NSQHSS standards, including AS 5369:2023, especially in operating theatres, central sterilising departments, RACGP, DIAS (transitioning to NSQMI), and dental facilities. Her meticulous approach skillfully aligns stakeholder needs with fiscal responsibility, ensuring sustainable and trustworthy operational success.
Her consultancy services encompass the entire spectrum of healthcare facility development, from initial concept to seamless operation. Her expertise in facility design optimisation, regulatory compliance, quality management systems, infection prevention and control governance and auditing, clinical governance frameworks, financial modelling, practitioner remediation and change management positions her as a trusted partner in delivering transformative healthcare solutions.
By forging strong collaborations with private hospital groups, specialist practices, GP practices, radiology and healthcare investors, Wendy actively shapes Australia's healthcare landscape, delivering innovative solutions that elevate operational efficiency and clinical excellence. Her extensive executive leadership in clinical and operational roles offers clients invaluable insights into industry challenges and opportunities, ensuring they stay ahead in a competitive and ever-evolving environment.

